*shipping not included *prices in $CAD

Terms and Conditions


Note please read terms and conditions before calling to place order.

Please read the Terms and Conditions and then click on PROCEED TO THE NEXT STEP at the bottom of the page.

NOTE: There have been some recent changes to the terms and conditions.

Terms and Conditions

Pricing and payment

All prices on PDM’s website are quoted in Canadian Funds. We are a Canadian company, and will invoice in Canadian dollars. To convert web prices to US Dollars, use 1.05 as the current exchange rate. To convert to US Dollars on your invoice divide by 1.05. For example, if you see $105.00 on your invoice, divide by 1.05 to convert to $100.00 US Dollars.

Conversion rate will fluctuate daily based on the Canadian to US dollar exchange rate.We cannot verify what exchange rate your bank will use on any given day. Contact your credit card or bank to inquire as to their daily conversion rate. Our current exchange rate is 1.05, but this may not be what your bank uses.

** Note PDM Racing has the right to change prices and currency exchange rates with no prior notice.  Manufacturer price increases, worldwide currency exchange rate fluctuations, and market supply may affect price status.

** Note Minimum $20.00 US product order charge.  Orders under $20.00 US will be charged a service fee **

US residents are not charged taxes on shipped orders.

BC residents are subject to GST and PST.

Other Canadian residents are subject to GST and or HST on product and shipping.

We no longer accept US dollars.

Methods of Payment: Visa or Mastercard. Direct Bank Transfers and US International Money Orders are also accepted, please email for more details. Local customers can also use cash or debit.

US International Money Orders are subject to 10% bank processing fees.  Final Money Order amount must be quoted by PDM via email to include product, shipping and handling and processing fee.

Additional 6% duty will be added to all JDM products on Canadian orders

COD not accepted.

Personal and company checks are not accepted.

Do not send Cash in the mail.

NOTE: Payment on merchandise via credit card will only be accepted if they are delivered to the billing address on the card. NO 3rd party billing. If you wish to have your order shipped to a different/shipping address, that address MUST be registered on your credit card. To do this, just call your credit card company and ask to add a secondary shipping address to your credit card.

Orders over $1000.00 Canadian will be processed by direct bank deposit. Contact PDM for quotes and directions for this procedure.

Canada Post Tracking numbers are emailed once order is processed. Tracking numbers are e-mailed by PDM Racing, that is why it is extremely important to put down a clear, concise email address.


Discounts

PDM Racing will ONLY offer discounts to authorized distributors. SPECIALS already on sale are NOT subject to discounts.

PDM Racing does NOT do volume discounting. We do not discount for volume or group buys. We do NOT discount if you’re a 240SX.org or I-Club member. We do not believe in falsely raising our retail prices to offer discounts. All our prices are our best we can offer – from a $5 part to a $1000 part. This has been our business philosophy from day one, and we strive to continue to offer our best prices on any item we carry.

Terms and Conditions of Sales

All orders after 90 days are no longer the responsiblity of PDM Racing to refund or replace wrong product.

All orders after 30 days that are not picked up by the customer are no longer the property of PDM Racing and will be sold.

Online Shopping Cart, Fax, or Phone orders only accepted.

By faxing an order you are agreeing to a legally binding contract, and it can only be canceled with another fax order PRIOR to the order being processed.

Those who wish to cancel their order must send PDM Racing an email or fax stating so. Orders which are already processed may not be cancelled and are subject to PDM Racing's Refund/Exchange Policy.

All processed sales are final. No returns without prior agreement. All undamaged, unused, and/or uninstalled parts are subject to a 50% restocking fee or can be exchanged for a 100% in-store credit.

Absolutely no returns/exchanges on any electronic devices, camshafts, custom items or special order items.

Some Parts sold by PDM are intended for Off-Road Use ONLY. And never to be used on public Highways.  

Handling fees are in addition to product and shipping costs, and include packaging processing costs. (ie: special custom boxes for bodykits, special packaging materials, etc).

Shipping fees are not refunded on returned or exchanged goods or warranty damaged goods. Customer is responsible for all shipping fees.
 
Non Stocked, special order items require a 50% non-refundable deposit to order in.

No Cancellations or Returns on Special Order Parts. "Special Order Parts" refers to any part that is not normally in-stock at PDM Racing.

NO returns on cams, shims or any other custom pieces.

PDM Racing makes no warranties of merchantability,  or that its products comply with laws, regulations, or ordinance in the Country, Province or States where they may be sold to the ultimate purchaser, the consumer. In this connection, the retail purchaser, the buyer, the ultimate consumer assumes the burden of the entire cost of any and all necessary service, alterations or repairs.

Merchandise color is based on stock availability. PDM Racing will not be able to refund / exchange a product based on cosmetic preference or minor cosmetic flaws. Please contact us if you have any questions.

PDM carries assumes no responsibility for damaged or broken parts during installation. If you are unsure of installing a part, take it to a qualified mechanic for install. PDM Racing is NOT responsible for incorrectly installed parts.

The PDM Racing website content, prices, and all related materials are subject to change without notice.Contents of this website are the exclusive property of PDM Racing and may not be reproduced in any form without the prior written consent of PDM Racing.

PDM Racing advises the consumer or customer that all products purchased in the State of California must conform to Specific vehicle code sections.  Please consult your local laws for more information.


Warranty

PDM is not responsible for product warranty on items not produced by PDM – manufacturer warranty (if applicable) from said manufacturer applies on items sold by PDM.

All items found faulty or damaged from shipping must be warrantied under the shipping company’s warranty terms.

Items submitted for warranty replacement or refund MUST be submitted properly back to PDM for said manufacture inspection and approval of warranty replacement.  

PDM carries assumes no responsibility for damaged or broken parts during installation.

No warranty whatsoever will be valid if the defect was caused by the customer's abuse, negligence, and/or mishandling. All merchandise sold by PDM Racing is only subject to the manufacturer's warranty, if any, and are subject to the submission to the manufacturer for approval of repairs or replacement of merchandise. If you receive a defective item(s), please contact us within 48 hours upon receipt of the product. Customer however will be responsible for shipping and handling fees. No labor or inconvenience may be included in any claims. There is no warranty on electrical parts and internal engine or turbo parts. When an item is sent to manufacturer for warranty, PDM Racing IS NOT guaranteed to provide a replacement. It is MANUFACTURER'S DECISION to decide whether they will replace the the ordered item or not depending on the reason for defect.


Backorders

Shipping & handling on backordered items will be charged separately to the customer unless arrangements are made before hand to hold the entire order until all parts are available.

Shipping

Shipping is NOT included in the purchase price of any and all items on the PDM Racing website. If you want a shipping quote, please email sales@pdm-racing.com

Shipping quotes can only be completed with full product required and full address.  (shipping includes insurance, which is based on value of product)

All product is shipped by UPS Standard. Expedited and rush shipping can be arranged, at according rates.

Rush Overnight service can be arranged, however overnight orders must be faxed in by 9:00 a.m. Pacific Standard Time to ensure rush pickup. We will try our hardest to get rush orders out, however PDM Racing will not guarantee overnight delivery due to schedules, holidays and product availability.

European, and overseas orders (including Hawaii) need to contact us regarding which level of shipping they would like their item shipped.

If you make an address change to Canada Post after your product has been shipped from PDM Racing without consulting PDM Racing first, you will be charged the applicable Canada Post Address Change Charges.

All orders over $1200 US are subject to Canada Post Brokerage fees. PDM Racing has nothing to do with these fees. We do not bill them, nor do we like them. Contact PDM to discuss strategies on your order.

All product will be insured for it’s full value by all carriers.

Shipping times are based on location.  Normal West Coast shipping by Canada Post is 3-4 business days.  East Coast is 5-6 business days.

Canada Post Tracking numbers are done by PDM Racing. Please ensure that you supply us with an e-mail address so that you can receive your tracking number.

Orders are normally processed within 24 hours of in-stock products. However during busy season or on days we are closed (Canadian holidays do not correspond with all US holidays), we may not be able to process your order until the next day or following Monday.

PDM can ship to APO boxes for customers stationed in the Armed Forces, utilizing USPS on non oversized product.  However, some shipments are not insurable, and PDM refuses to take responsibility for damaged or lost packages that are shipped this route.

All Fiberglass parts are oversized, and based on dimensional weight. (width x height x length divided by 166 = dimensional weight)

DAMAGED SHIPMENTS

Inspect your parcel carefully before signing for package. Note any irregularities or damage on the freight receipt. If the package is in good condition, open it immediately and check for hidden damages.  
If you should receive parts damaged by the Shipping Carrier, you must contact PDM within 24 hours or claim cannot be filed.
KEEP all original packaging, including packing materials and original shipping carton.
DO NOT return damaged items without prior approval.

CORE COSTS AND INTENT OF CORE CHARGES AND REFUNDS

We at PDM offer this unique service on items such as cams - where we will offer reconditioned and refurbished products in exchange for your cams. You will be charged a fee for use of the core, but it is of the nature of a core charge, that you return your undamaged stock piece properly back to PDM in a timely manner, for a refund on the core.

Core charges will be refunded in full for:

A) Parts returned undamaged, and re-usable. Bent, or damaged cams, or heavily scored or rusted and un-useable cams will reduce your core refund or deny you any core refund charge at all.

B) Parts returned properly. All parts shipped back to PDM must be packaged properly, and labeled clearly on the outside of the package: USED CAR PARTS FOR SERVICE AND REPAIR and be valued at $5 for Canada Customs reasons. Parts valued higher, are subject to duty and taxes, and these charges will be deducted from your core refund.

PROCEED TO THE NEXT STEP ==>